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Frequently-Asked Questions

Q.
How can you design training for a proprietary software application or business process on which you’re not an expert?
A.
Instructional designers focus on learners and the tasks learners are expected to perform. IDs then draft learning objectives and structure a framework for the content that subject-matter experts provide. Through a draft/review/approval process, clients evaluate and provide feedback on the accuracy, organization, sophistication of content, as well as appropriateness of drill and practice exercises and usefulness of supplemental materials.
Q.
What does custom development cost?
A.
Costs vary by medium. Classroom training typically takes 30 hours of development per hour of classroom instruction. eLearning and mlearning costs vary according to duration of the program, development tool(s) used, and review/approval process.
Q.
What development tool should we use for elearning?
A.
Commercial tools come with core strengths and a variety of features. Consider the learning objectives, the learners, and the learning environment before choosing a tool. Different tools can often be used together to achieve your desired results. View a matrix of some popular tools and their general features.
Q.
Can you get this development done without tying up our subject-matter experts?
A.
SMEs are critical to a successful outcome, and they generally have day jobs that are not instructional development. Source 1’s senior, tenured instructional designers efficiently and effectively transition content into learning — freeing up SMEs to review and comment.
Q.
Our company needs to cut back on travel and classroom time; what’s the best way to do so?
A.
Blended learning continues to evolve and incorporate new technologies. Web communication tools keep adding features and benefits. Source 1 can repurpose your ‘traditional classroom’ programs to be delivered via the web — synchronously or asynchronously. Learning support programs/documents can be accessed by smart phones — the creative options are limitless with Source 1.
Q.
Can we get the existing course tailored for our students?
A.
We hope that you will allow us to do that. Training topics that are specific to the learners, their job requirements, and their company platforms are topics and skills that will be mastered.
Q.
We can’t let the whole department go to training at once — can we adjust course length and audience size?
A.
All of our courses — existing and custom-developed — can be modularized in duration and scope.